We would like to reassure all of our existing and new customers that at Devon Chimney Sweeps, we are taking actions and precautions regarding the Corona virus.
We would not attend any customers if we felt unwell in any way, equally when the office carry out our courtesy reminder calls the day before your booked appointment, they will ask if anyone in the property is either unwell, or have returned from an affected country. We would appreciate your honestly regarding this.
If any of our customers do not want to have contact with our sweeps, then we will not be offended in greeting without a handshake or in person. We are more than happy to follow any instructions left, carry out the sweep and service and then leave the paperwork with invoice by the appliance for the customer to pay once we have gone.
As a small business we are trying to be very diligent, but also ensure our daily operations and bookings are not affected during this turbulent time.
We hope this settles any concerns our customers may have, and we are always at the end of the phone or email to answer anything else.